UniSync Universe Features

Features and benefits that will help your company achieve its goals! 

 

SUITABLE FOR OPERATIONS

Best practice enforcement

 

UniSync Universe caters to majority of the logistics process - from Air WayBill preparation to Pick-up to Delivery and finally, Billing.

 

Allowing an unlimited number of users will ensure that all operators comply with required steps in each process via checks on the data collected from the scans performed. From this data also, Operations and Management will have access to real-time reports on various KPIs, thus instilling a culture of accountability.

 

 

 

UniSync Universe is a cloud-based application for shipment track and trace which allows users to update and monitor their shipment’s details and movements in real-time with a web-browser and/or smartphone.

 

 

DESKTOP

 

UniSync Universe is a powerful shipment track and trace solution designed for your company Operations and customers alike. The desktop access features a multitude of scans to suit every situation your Operations personnel will face.

 

Note: Screenshots below show only a fraction of the scans available. Please allow our Sales team to show you more of how Universe can transform your Operations process – contact us today! 

 

PICK-UP

 

Select from different types of pick-up situations, thus enabling your Operations to correctly categorise the type of pick-up made.

DELIVERY

 

Select from the different types of delivery situations, thus enabling your Operations to correctly categorise the type of delivery performed.

DELIVERY EXCEPTIONS

 

Deliveries may not always happen – these exceptions will assist your personnel in identifying the situation faced when a delivery has failed.

SHIPMENT MOVEMENT

 

Show the shipment in transit – whether it has been received or sent out from a location.

HOLD SHIPMENTS AT A LOCATION

 

Shipment that are have been returned to the hub or warehouse and are being held in designated area can also be identified with this feature.

SHIPMENT STATUS

 

Shipments may be held in the hub or warehouse pending clearance or awaiting to be dispatched, and can be marked to denote the shipments’ static status using this scan type.

REVENUE-RELATED UPDATE

 

When shipments incur additional cost in delivery, select the relevant scan to reflect the update in cost.

CONSOLIDATION TAG

 

A consolidation tag establishes the association with individual tracking numbers by reducing the required scanning activities, but does not compromise on the tracking status applied to each individual shipment. This feature is extremely useful when used for Operations processes which are highly complex.

MULTIPLE PIECE SHIPMENT

 

Missing pieces of shipment is a major problem, however with this scan, all pieces in a shipment can be associated together as a Multiple Piece Shipment, making the tracking process more efficient even within a complex network environment.

COMMENTS

 

A section that is useful for Operations personnel to add in additional comments that are relevant to the shipment.

MOBILE

 

On-Road Tracker, or ORT in short, is the Android-based mobile application for UniSync Universe.  ORT is specifically catered to assist with the daily pickup and delivery functions of your delivery personnel while providing your Operations with real-time updates of the shipment status.  ORT is available for free download to all our customers at the Google Play Store.

 

Note: Screenshots below show only a fraction of the scans available. Please allow our Sales team to show you more of how our ORT mobile app can transform your Operations process – contact us today! 

 

PICK-UP

 

Pick up information relevant to the shipment can be quickly and easily entered by your personnel, with the information requirement divided into mandatory and optional fields to speed up the process where preferred Images can also be captured and tagged to this shipment, so attaching photos of the shipment or supporting documents is just a click away.

DELIVERY

 

Delivering a shipment is just as easy, with important delivery information being made mandatory to be entered while optional information is just a screen away, if needed

 

Your customers can now conveniently sign on the mobile phone screen when accepting their deliveries, while your delivery personnel can immediately take a photo of the shipment delivered to record any problems with the shipment.

SAVE MOBILE DATA WITH HYBRID MODE

 

Our innovative hybrid mode will save your mobile data usage as it allows for status update scans to be transmitted first and images to be transmitted later. This mode also caters for situations where mobile network coverage may be unavailable as scan times are captured and are automatically transmitted once your delivery personnel moves into an area where network coverage is better.

CASH ON DELIVERY

 

Your delivery personnel can now accept Cash On Delivery or COD payments for shipments delivered, with information on type of charge and amount to be collect shown on screen.

Payment and type of payment received can also be recorded to ensure the charges and amount collected tally at the end of the day.

 

Weighing Machine Client

 

UniSync Universe is a cloud-based application for shipment track and trace which allows users to update and monitor their shipment’s details and movements in real-time with a web-browser and/or smartphone.

 

Shipment weight can be collected using the Weighing Machine client which will detect the weight and tag the weight data to the shipment’s tracking number, without the need for manual data entry.

 

Data entry errors and shipment processing time can be reduced, while increasing weight data accuracy for each shipment.